1. Information We Collect
We may collect and process the following types of personal information:
- Contact details – name, email address, phone number
- Membership and registration details – team(s), playing history, emergency contacts, parent/guardian info (for juniors)
- Event and match information – availability, attendance, results, photos
- Pitchero profile data – any information you submit via the Pitchero platform
- Website interactions – if you visit our Pitchero website, your usage data may be collected (e.g. IP address, device/browser type)
2. How We Use Your Information
We use your information to:
- Manage club operations via Pitchero (e.g. fixtures, teams, availability, and communications)
- Communicate important updates, news, and events
- Share team selections, match reports, and results
- Promote club activities, including sharing photos on Pitchero or social media (with appropriate consent)
- Ensure safeguarding and health & safety obligations are met
3. Sharing Your Data
We do not sell or share your data with third-party marketers.
We may share your information:
- With Pitchero, for the purposes of managing your account and club participation
- With relevant hockey authorities or leagues (e.g. England Hockey), if necessary for competition or compliance
- With safeguarding or emergency services, where required by law or in urgent circumstances
Please refer to Pitchero's Privacy Policy for how your data is managed through their platform.
4. Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction of any inaccurate or incomplete data
- Request deletion of your data (unless required to retain it for legal or safeguarding reasons)
- Withdraw consent for communications or media use at any time
- To make any of these requests, please contact us.
5. Data Retention
We only retain your data for as long as necessary:
- For active club members: while your membership is current and for a reasonable period afterward
- For juniors: in accordance with safeguarding requirements
- For historic results/media: unless a request is made for removal
6. Photos and Media
We occasionally take and share photos or videos at matches, training sessions, and events. These may be used on Pitchero, social media, or promotional materials (with appropriate consent).
7. Cookies and Website Usage
Our Pitchero-hosted website may use cookies to enhance user experience. Please see Pitchero’s cookie policy for details and how to manage your preferences.
8. Updates to This Policy
We may update this Privacy Policy from time to time. The most current version will always be available on our Pitchero club website.
9. Contact Us
If you have any questions or concerns about your personal data or this Privacy Policy, please contact Witham Hockey Club